FAQ's

Welcome to JadeLux support center. Here you can find the most frequent asked questions. If you cannot find an answer below, please contact us at info@jadehazel.com.

 

FAQ's

CAN I DYE/BLEACH THIS HAIR?
Since our beautiful bundles are 100% Raw Human Hair, it has never been dyed, bleached, colored, etc. So, yes you are able to dye and bleach this hair as if it were your own!

HOW MANY OUNCES DO EACH BUNDLE WEIGH?
The weight varies respectively from 3 to 3.5oz/ 100G. Each bundle is Double Drawn so it is fuller from weft to tip yet maintain a lightweight feel once installed.

DO I NEED TO SEAL THE WEFTS?
Each weft is machine sewn with great care as to be able to withstand the test of time. Sealing the wefts is not necessary, however, feel free to if you'd like.

HOW DO I PROPERLY STORE THIS HAIR?
When not installed, simply use the hair bags the bundles arrive in or a satin/silk base fabric so as to not dry out the hair strands.

WHAT HAPPENS IF I RECEIVE THE UNIT AND I AM NOT HAPPY WITH IT? CAN I RETURN? 

Yes. You can return following our return policies

 

WHAT IF THE WIG DOES NOT FIT?

You can return it for adjustments

THIS IS MY FIRST WIG  WHICH ONE WOULD YOU RECCOMEND I GET?

I will advise you that you take a closer wig all 5 x 5 closure wig

HOW CAN I APPLY TO BE AN AMBASSADOR?

Unfortunately we are not looking for an Ambassador for now should we start looking we will put it up on our page.